I’ll have the office confirm your coverage and call you back today.
6 am810noon246810 pm
Your front deskStaff Voice AI
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STAFF VOICE AI
Thank you for calling Bay Eye Associates. How can I help?
0:000:24
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02 · HOW IT WORKS
It answers when you can't.
Caller
Line 1On a call
Line 2On a call
Staff Voice AIStanding byAnswering
Calls roll overWhen your lines are busy or the office is closed, the call goes to Staff Voice AI on your own number.
ThursdayFinding an openingBooked · Thursday 2:30
1:30Ruth Marsh · Glaucoma follow-up
2:00Tom Okafor · Post-op check
2:30OpenJordan Ellis · Cataract evaluation
3:00Mei Lin · Diabetic eye exam
3:30Open
It handles the callIt answers questions, books new visits, and moves or cancels existing ones on your schedule, while the patient is still on the line.
Front deskTo do23
Marcus Bell · LASIK pricing4:12 pm
Asked for a call back today, before 5.
Call backNew patientFrom Staff Voice AI
Dana Whitfield · Insurance question3:40 pm
Carl Ruiz · Refill request2:55 pm
Your team gets the restAnything it shouldn't handle goes to your front desk with a short summary of the call.
Example values. Set them to your practice's own. The count of patients assumes 1 in 4 missed calls is someone trying to book, which is based on real call distribution data.
Your missed calls are worth, each month$31,2501,250 missed calls a month. About 313 are patients trying to book. One dot each: